FAQS

What is the best way to prepare my carpet for a professional cleaning?
The best thing to do to prepare your carpet is too have as much furniture removed off of the carpet as possible. Having it vacuumed is #1 to having the cleanest carpet possible!

Are carpet cleaning chemicals harmful to my children or pets?
NO!!! We use environmentally safe chemicals to clean carpets & upholstery . It is important that our service technicians follow all E.P.A guidelines when applying any chemicals used for cleaning.

What should I look out for when being charged for carpet cleaning?
Beware of companies that have hidden charges for their services. Most companies do offer additional services, however those charges should be disclosed prior to the delivery of services rendered! Pre-treatment for stains should “never” be additional when quoted a price for cleaning! Prices do vary from company to company. Some companies charge by rooms, while others may charge by the square footage.

What should I watch out for when looking for a carpet cleaning service on the Internet?
You should see if they have people who you can call that you have serviced prior and if they are licensed and insured. How many years in the business and is it owner operated or not. Usually, if its owner operated there is a level of pride they go along with owning your own business and running it as well.

Is a truck Mount or portable unit best for cleaning carpets?

A truck mount Cleans at temperatures of excess of 220, which loosens the dirt and provides a better cleaning job! A portable cleans at a temp similar to your hot water tank, leaving your carpets still dirty and wet. Truck mount units have a PSI of 1500, compared to 300 PSI, that is typical from the use of portable cleaners, the amount of pressure applied to cleaning is extremely important! The higher the pressure and the hotter the water means a cleaner and healthier looking carpets!

What can I expect from Carpet & Flooring Transformers

• Professional, dependable, and affordable service experience.
• Pre-inspection of areas to be cleaned with an honest assessment of proper solution.
• No hidden or unexpected charges.
• Careful care of your property while servicing your home.
• After we finish cleaning your carpet, we review the entire job with you to make sure everything is done to your satisfaction.
• We will ensure that you are completely satisfied before leaving your home.